Privacy Policy
This Privacy Policy explains how Superior Glass Brisbane (ABN 20 622 330 518) collects, uses, and protects the personal information you share with us through our website, by phone or email, or in person at our Brendale showroom. We handle your information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Last updated: 23 June 2026.
Information We Collect
We only collect the personal information we need to quote, supply, and install your glass, windows, doors, and security screens, and to answer your enquiries. This may include:
- Your name, phone number, email address, and postal or site address
- Details about the products or services you’re interested in
- Measurements, photos, or notes you send us about your project
- Billing and payment details when you place an order
- Information you enter into forms on our website
You don’t have to give us your personal information, but without it we may not be able to quote or complete your job.
How We Use Your Information
We use the information you give us to:
- Prepare quotes and respond to your enquiries
- Manufacture, supply, and install your order
- Arrange measurements, deliveries, and site visits
- Send invoices and process payments
- Keep you updated on the progress of your project
- Improve our products, our service, and our website
Cookies and Website Data
Our website may use cookies and similar tools to remember your preferences and understand how visitors use the site. This helps us improve how the website works. You can turn off cookies in your browser settings, though some parts of the site may not work as well if you do.
Sharing Your Information
We don’t sell or rent your personal information. We may share it with trusted suppliers who help us run our business, such as our website host, email provider, payment processors, and delivery or installation partners. We only give them what they need to do their job, and we expect them to keep your information safe.
We may also disclose your information if the law requires us to.
Keeping Your Information Secure
We take reasonable steps to protect your personal information from loss, misuse, and unauthorised access. We keep it only as long as we need it for the purpose we collected it, or for as long as the law requires.
Other Websites
Our website may link to other sites we don’t control. We’re not responsible for how those sites handle your information, so please check their own privacy policies.
Accessing and Correcting Your Information
You can ask to see the personal information we hold about you and ask us to fix it if anything is wrong. Just contact us using the details below and we’ll help. If you have a concern about how we’ve handled your information, you can also contact the Office of the Australian Information Commissioner at oaic.gov.au.
Changes to This Policy
We may update this policy from time to time. The current version will always be on this page, with the date it was last updated shown near the top.
Contact Us
If you have any questions about this policy or about your personal information, get in touch:
- Superior Glass Brisbane
- 241 Leitchs Road, Brendale QLD 4500
- Phone: 07 3353 1588
- Email: sales@superiorglass.com.au